Policy: You have 30 calendar days to return an item, but we strongly recommend requesting it within 7 days. Since our collections are limited, stock may sell out quickly.

Cost: If an item is damaged or defective, we cover 100% of the return shipping costs. However, if you are returning an item due to wrong size or color preference, you are responsible for the shipping cost.

Timelines: We deliver nationwide across South Africa. Once shipped, delivery takes 3-7 days for major cities and 4-9 days for outlying areas.

The 21-Day Guarantee: We promise a maximum turnaround time of 21 days (Processing + Delivery). If we miss this deadline, you will receive a full refund to your bank, plus an extra R20 'Interest Credit'.